Rachel Blair - Operations Manager

Rachel has a long history as a lettings manager, where she was responsible for the management of a team of people and had responsibility for 400+ properties. She is used to being reactive to problems and is used to dealing with stressful situations in a calm and professional manner. She is currently studying for the Chartered Institute of Housing (supported accommodation) and is ARLA qualified.

Rachel works with the experienced and qualified maintenance team to ensure repairs to properties are carried out quickly and efficiently. She also deals with all new referrals for housing and sources new properties for new tenants. Rachel is conversant with all aspects of Housing Law and is the company's representative regarding tenancy legal issues.

She is able to advise medical and mental health professionals on the criteria for housing within a supported environment and can realistically advise on time frames and areas of housing.